Have product managers taken it too far? #produc...
If there was any sort of like uncertainty in a problem or solution, the product manager, instead of like shipping to learn, would talk about all this research they have to do to really learn the problems, really learn the solution. You know, and my feedback would be like, no, like, you know, user research is a scarce resource. We have to reserve it for the areas that have extreme uncertainty and a high leverage for getting to certainty. So if you're redesigning the login page for Eventbrite, you don't need to use that resource to learn what to do. Just go see what Fang and the top unicorns did. They probably did a good job. So I think we sort of forgot in the industry that many times the fastest way to learn is to ship.
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