Language matters and everything speaks. #employeeexperience #savannahbananas

The first key is to challenge yourself on the language that you use. Burnout is such to me a negative word that immediately has a connotation of something like, it's all over, I'm burnt out. We don't use burnout, we don't use off-season, we don't use failure, we don't use manager because people want to be led, they don't want to be managed, we don't use training because dogs are trained, humans are coached. Everything we think about is language and so if you start using that language in your business, in your company, with your people, all of a sudden they're going to start feeling it.