Transform Your Mindset: From Selling to Connecting Discover how shifting your mindset can enhance customer relationships and boost sales. We share a heartwarming story about a local baker who transformed her approach from selling to connecting, leading to unexpected orders and referrals. Learn to create meaningful connections for business success! #CustomerConnection #BusinessGrowth #MindsetShift #SalesStrategy #SmallBusinessTips #Networking #CustomerRelationships #SuccessStories #Entrepreneurship #LocalBusiness

And no picking up the phone or sending a truly personal email can feel terrifying, especially when you feel needy. We worry about sending pushy or desperate, but here's how you fix that. Shift your mindset from selling to connecting and helping. Let me share a quick example of how this works. There's a local baker around here and we'll call her Jane. Business suddenly hit a slow patch and she was worried about paying rent. She needed orders fast. And sending another email blast felt wrong because she had recently sent one. She felt really awkward about it, but she decided to personally call five previous customers who had placed large orders in the past. Not a hard sell, but just to check in. She asked how they enjoyed their last order and see if they had any upcoming events. And guess what? One customer said, it's perfect timing, I need a cake for the weekend. And another one didn't need anything immediately, but was so touched by the personal call that she referred a friend who placed a big corporate catering order later that week. The lesson here is huge.