How long before AI disrupts the call center ind...
I think it's now becoming really clear that call centers are going to be the first really big disruption caused by AI. I mean, all the level one customer support is going to get replaced by AI. I mean, LLMs plus voice, because, you know, OpenAI just released their audio API. You saw that at the All in Summit, we released a Mearsheimer AI, where we trained it on all of his work. And you can go to Mearsheimer.ai and ask it questions, and it will tell you the answers in his voice, because we cloned his voice using Resemble AI. So AI can do voice now, and it can be trained extremely well on large data sets to give you answers to questions, which is pretty much what customer support is. So I think it's now becoming clear that I think within the next two to three years, you're going to see a massive disruption in that industry. I agree with that.
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